City Services Storm Update  July 19, 2023

The City of Memphis is asking residents to take extra precautions to stay cool while their power may be out. We are reminding residents that they can find relief from the heat at libraries and senior centers during regular business hours.

The following Senior Centers are open to the public:

Ruth Tate, 1620 Marjorie

Orange Mound, 2590 Park Ave. 

Frayser Raleigh. 3985 Egypt Central

Lewis, 1188 N. Pkwy

All libraries, with the exception of East Shelby Branch, Randolph Branch, are open during regular business hours.

An emergency cooling center for those experiencing homelessness will open Wednesday, July 19 at 11 AM at the Hospitality Hub, 590 Washington Ave., Memphis, TN 38105, and run until 9 PM Wednesday evening. Persons needing a ride to the cooling center via MATA may contact the Hospitality Hub at (901) 297-1680 to schedule pickup. 

Emergency Cooling Centers provide temporary shelter for those who are impacted by hot weather. The cooling center is not intended to replace the services provided by a shelter. Openings are available at local shelters for anyone who is in need of a full-service shelter.

Those seeking shelter accommodations are encouraged to seek assistance from our partners;

  • Union Mission (Men’s Shelter), 901-526-8403 
  • The Salvation Army (Women or women and children).
  • Other shelter services may be found by calling the 24-hour MIFA hotline at 901-529-4545.


  • Update as of 10:12 am, 1,413 outages are reported, affecting approximately 84,840 customers
  • Percentage of customers with power 79.85%
  • To report a power outage, contact MLGW at  901-544-6500.
  • Outage Map
  • To report a gas leak, call MLGW’s 24-hour Emergency Line, 528-4465.


Public Works:

  • 39 Downed trees have been reported, and 17trees have been cleared. This number will fluctuate throughout today.
  • To report a downed tree during regular business hours, please contact 311, and after after-hours, call OEM at 901-636-2525



Traffic Engineering:

  • 33 Traffic lights remain out of service due to power outages. This number will fluctuate as MLGW continues to restore power.

Safety Tips for Traffic Signal Outages:

  • Traffic Signal Lights with outages should be treated as a four-way stop
  • Flashing Red Lights should be treated as a stop sign
  • Flashing Yellow Lights – Drivers should proceed with caution only when traffic permits

  • Traffic Signal Outages
  • Shelby Dr. at Pleasant Hill
  • Hwy 64 at Berryhill
  • American Way at Lamar
  • Vance at Danny Thomas
  • Poplar at Bellevue
  • Poplar at Hollywood 
  • Willow at Mt. Moriah
  • I-240 WB at Mt. Moriah
  • Mt. Moriah at Ridgeway
  • Willow at Cherry (Flashing Beacon)
  • Park at Semmes
  • Park at Greer
  • 385 at Ridgeway
  • Poplar Pike at Kirby
  • Poplar at Kirby
  • Walnut Grove at Mendenhall
  • Walnut Grove at Goodlett
  • Austin Peay at Egypt Central 
  • Austin Peay at Coleman
  • Austin Peay at Jones
  • Quince at White station
  • Quince at Mt Moriah
  • Quince and Colonial
  • Quince and Perkins
  • Quince and Cherry
  • Winchester and Graves
  • Raines at Ridgeway

The following locations are in Stop and Go but have sustained damage. 

  • Poplar Prescott (Signal Damage)
  • Poplar Mendenhall (Signal Damage)
  • Poplar Truse (Signal Damage)
  • Poplar at White Station (Signal Damage)
  • Park at Estate (Signal Damage)
  • Poplar at Estate (Signal Damage)


Memphis Animal Service (MAS)

The law requires a doghouse and access to clean food and water during non-life-threatening temperatures, but when temperatures are dangerously hot or dangerously cold, you have to do more than that. You have to bring them inside.



  • • Don’t rely on your dog to alert you to them being too hot
  • • Remember, if you live in Memphis, your dog  is NOT acclimated to extreme hot temperatures, regardless of breed



The City of Memphis will continue to keep residents informed with updates on the city’s website , as well as Facebook (@MEMCity) and Twitter @Cityof Memphis) as information becomes available.

Call 311 for a service request

Call 211 for community services


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