|Mayor Paul A. Young - Transition Team Recommendations

Connect with us on Nextdoor
Empowering Memphis Communities with Affordable Connectivity: Memphis Public Libraries Launches ACP Outreach Initiative

In a transformative stride toward digital inclusion, Memphis Public Libraries announces the launch of its Affordable Connectivity Program (ACP) outreach initiative. This 2-year initiative will help qualified Memphians access affordable internet. The Affordable Connectivity Program will help households get the broadband they need for work, school, healthcare, and more. The federal program allows a $30 monthly discount for internet service and a one-time $100 discount for purchasing a new laptop, tablet, or desktop computer.


Memphis Public Libraries will begin holding outreach events to create awareness about the program through our Connect Crew and hold sign-up sessions around the City of Memphis to help people complete applications. Starting in January 2024, the public can call 2-1-1 to make an appointment, and librarians will assist in the application process at local branches. 


A household is eligible for the Affordable Connectivity Program if the household income is at or below 200% of the Federal Poverty Guidelines or if a member of the household meets at least one of the criteria below:

  • Received a Federal Pell Grant during the current award year;
  • Meets the eligibility criteria for a participating provider’s existing low-income internet program;
  • Participates in one of these assistance programs:
    • Free and Reduced-Price School Lunch Program or School Breakfast Program, including at U.S. Department of Agriculture (USDA) Community Eligibility Provision schools.
    • SNAP
    • Medicaid
    • Housing Choice Voucher (HCV) Program (Section 8 Vouchers)
    • Project-Based Rental Assistance (PBRA)/202/811
    • Public Housing 
    • Supplemental Security Income (SSI)
    • WIC
    • Veterans Pension or Survivor Benefits
    • or Lifeline;


Eligible households can enroll by going to GetInternet.gov to submit an online application or print a mail-in application or by contacting their preferred participating broadband provider and selecting a plan. Or go to memphislibrary.org for more information about the program. Memphis Public Libraries ACP initiative is in conjunction with the FCC.


Call 311 for a service request

Call 211 for community services


Stay Connected

Stay Connected

Connect with us on Nextdoor

Join our email list

Sign up to get news straight from the source!