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City Alarms Office

The City of Memphis Metro Alarms Office will no longer accept walk-in customers until further notice. The office will be available by appointments only. You may call 901-636-6380 or email metroalarms@memphistn.gov to schedule an appointment.

Welcome to the Memphis Metro Alarms Website.

The Memphis Metro Alarm Ordinance/Office’s fundamental purpose is to reduce the number of false alarm call responses suffered by local law enforcement agencies each day and night, and bring about more efficient and effective response via alarm permit registration and user cooperation.

False alarms over the years have become a plague and in major cities like Memphis are an epidemic. The Metro Alarm Office aims to work with alarm operators (residents) to more responsibly use their alarm systems and with alarm companies to more reliably help service systems they sell. The result planned to achieve is more legitimate call responses and reduce the number of false alarms.


Under the revised ordinance, effective January 1, 2020 the following are fines and penalties for false alarms.

Contact Us
Metro Alarm Office

125 N. Main, Suite 1 B20
Memphis, TN 38103 
(901) 636-6380
Fax: (901) 636-6381

Hours:
Monday – Friday
8:30 A.M. to 4:30 P.M.

Metro Alarms Links

Alarm Payments
About Us
Operation F.A.R
Ordinance
FAQ