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Solid waste collection communication tools
City announces new communications tools to keep residents informed on solid waste collection
Posted on 04/29/2019
In a few days, the City of Memphis' new service model to improve trash collection of items left outside the cart will begin. Items that do not fit in regular carts will be picked up twice a month on assigned weeks. Collection will take place on the same day as regularly scheduled garbage and recycling pick up days. 

Examples of curbside trash include: tree debris under five feet, furniture and anything OVER two garbage bags. 

To better communicate this service change, the City has made it easier for residents to stay connected about solid waste collection with our online Waste Collection Calendar tool and Memphis Curbside Collection App. These tools provide specific instructions for when and where to place garbage, recycling, and uncarted waste at the curb.

Waste Collection Calendar tool 
Visit our website and search your home address in our new Collection Calendar tool. You can then sign up for waste collection reminders by email, text message and phone. Download your collection schedule into your iCal, Google calendar or Microsoft Outlook calendar and print your collection schedule.

Memphis Curbside Collection App
You can download our Memphis Curbside Collection App for Apple or Android devices. Residents will be able to create collection calendars for each month, sign up for reminders and service change alerts that can be automated to the resident’s email or phone.

Both tools include a searchable guide to help residents identify where to place any material as well as have fun learning about recycling and hazardous waste with the Know Where To Throw game.

To help residents remember their newly scheduled weeks, residents will receive a magnetic postcard by service area which lists their bulk waste pick-up dates.

For more information, please call 311 or the Division of Solid Waste Management at 901-576-6866.

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