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Yard debris and curbside collection service
City changes yard debris and curbside collection service
Posted on 04/10/2019
On May 1st, the City of Memphis’ Division of Solid Waste will launch a new system for collecting yard debris and outside the cart trash to provide our residents with better service.    

“At its core, City government’s job is to provide top quality, reliable service to our residents,” said Mayor Jim Strickland. “With this new improvement and added technology, we are doing just that.  I’m excited to roll this out and want to thank Director Lamar and his team for making it happen.”

Here what’s new:  Twice per month on your regular collection day the City will pick up your garbage inside the cart, your recycling, two bags of yard debris and outside the cart trash such as tree limbs and bulkier items.  

To help the City deliver that service, residents will be notified on which of their normal collection days they will be permitted to place bulky items and yard debris on the curb (first and third week of the month, or second and fourth week of the month as indicated by a resident will receive in the mail or through an on-line app).  In early April, all solid waste customers will receive a magnetic postcard in the mail with this information.   Additionally, the City will have resources and information posted on www.memphistn.gov

“Change is coming to the Solid Waste Service Delivery Model effecting outside the cart collections.  Outside the Cart / Bulk Waste collections will be Bi-Monthly 1st/3rd or 2nd /4th week by your current service delivery day.  By adding this new level of service, we’re simplifying the process for our residents,” Al Lamar, Director, Division of Solid Waste said. "Weekly Garbage collection will remain the same except for customers being limited to 2 bags of yard waste. Folks have enough to worry about without calling someone to pick up their trash."

To make this possible, the City invested $15 million in new equipment and to hire new employees as well as adding a new contractor for Cordova and part of Hickory Hill.  This investment has greatly improved basic garbage and recycling service.
 
A web-based collection calendar tool is available at www.memphistn.gov. Residents will be able to create collection calendars for each month, sign up for reminders and service change alerts that can be sent to the resident’s email or phone. Both include a searchable guide to help you identify where to throw any material as well as have fun learning about recycling and hazardous waste with the "Know Where to Throw" game.

For more information, please call 311 or click here
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