Coping with Disasters

Alliance Healthcare

For mental health information, a referral, or if you need to talk to someone, call Alliance Health Care, a confidential, 24-hour Mental Health Hotline.

  • AHS Adult Crisis Line
  • Crisis Line for Children
  • Memphis Crisis Center

24/7 volunteer-powered crisis line providing telephone-based crisis intervention, empathic listening, emotional support services and linkage to community resources.  Along with the main crisis line, the MCC administers the Elder Lifeline, the HIV Care Line, the Call4Kids Hotline and serves as the local affiliate of the National Suicide Prevention Lifeline and the National Veterans Hotline. All services are free, safe, and confidential.

  • Statewide Crisis Telephone Number
    1-855-CRISIS-1 (1-855-274-7471)
  • National Suicide Prevention Lifeline
    1-800-273-TALK (1-800-273-8255)

Interpreters are available. Stay on the line, and you will be connected with a counselor who can connect you to translator services.

People with preexisting mental health conditions should continue with their treatment and be aware of new or worsening symptoms. Additional information can be found at the Substance Abuse and Mental Health Services Administration (SAMHSA) Disaster Preparedness page.

Finding Loved Ones after Disasters

There are resources available to help you locate family and friends that have been affected by a disaster.

Learn more about the American Red Cross’ Safe and Well, a web-based system that helps reunite friends and family displaced by a disaster, and access additional resources from the organization.

Contact the American Red Cross through its International Reconnecting Families inquiry form.

National Center for Missing & Exploited Children: anyone who finds a child who may be separated from parents or caregivers, please contact the local police and enter basic information and/or a photo into the National Center for Missing & Exploited Children’s Unaccompanied Minors Registry. If you find an unaccompanied child, please indicate whether the child has a disability or has access and functional needs in the appropriate field in the Unaccompanied Minors Registry. If you do not have access to the Internet, please call 1-866-908-9570.